Praca obsługa klienta/call center Warszawa

Opis oferty pracy

Dutch-speaking Customer Service Specialist

Hybrid mode ​



Hi!

Have you ever done laundry at work?

Strange?... With us it's normal

We support customers of one of the largest manufacturers of home appliances/ RTV equipment/ IT equipment, and we have so much equipment in the office that you will almost feel at home.



​ Tasks:

- Provide technical support to equipment users via incoming calls.

- Diagnose and resolve technical problems.

- Providing information on products and their functionality.

- Entering requests into the system.



​ Our requirements:

- Very good command of Dutch,

- Good command of English,

- Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV).

- Communicativeness, willingness to learn.

- Ability to type quickly on a computer keyboard.

- Availability for a minimum of 120 hrs per month.



​ We recruit remotely! Learn about the stages of recruitment:

Screening - initial phone or e-mail contact.
Language test.
Online interview via Teams.
Information for you on our decision.


What we offer: ​

- Civil contract with a rate of PLN 56,00 gross/hour.

- Bonus system:after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.

- The possibility of arranging a convenient collaboration schedule; the project works on Monday-Friday, 8:30 - 18:00.

- ​The possibility of switching to hybrid work after 2 months - after training and the first month of independent work with good performance and obtaining the manager's permission. How do we understand hybrid work? 3 weeks from home, 1 week from the office.

- Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.

- Opportunities for personal and language development - internal training and free access to a language learning platform are available.

- Opportunity to grow within the company's structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path.

Join us and apply today!